FAQ
What countries do you ship to?
We offer worldwide shipping.
How long does it take to receive my order?
Standard shipping takes 2 to 4 business days. For express shipping, your product can arrive the next day, and for express worldwide shipping, delivery takes 24 to 48 hours
How can I track my order?
You will receive a tracking number to stay informed about the status of your delivery at all times. The DB team is always ready to assist you with any questions.
What is your return and exchange policy?
We do not offer refunds, but if you are not satisfied with your purchase, we are happy to assist you with an exchange or provide store credit for a future purchase. All returns must be in new, unused condition with all original packaging, and received within 14 days of the order receipt. Items should be free of any signs of damage, wear, or odors. Please ensure that your return is carefully packed to avoid any damage during transit.
Can I return a sale item?
Sale items are non-returnable except under certain conditions. Please refer to our Return Policy for more details on returning sale items.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Klarna, and more. You can select "More Payment Options" at checkout to choose your preferred payment method and complete your order.
Are my payments safe?
All payments are secure and encrypted.
Do you have a size guide?
We are a multi-brand company, and each item on our website is listed with its size using international sizing standards. If an item runs oversized or smaller than usual, we will indicate this in the description tab to help you choose the right fit. For further assistance, feel free to contact us at: laurenfawaz@designersbarn.com.
What countries do you ship to?
We offer worldwide shipping.
How long does it take to receive my order?
Standard shipping takes 2 to 4 business days. For express shipping, your product can arrive the next day, and for express worldwide shipping, delivery takes 24 to 48 hours
How can I track my order?
You will receive a tracking number to stay informed about the status of your delivery at all times. The DB team is always ready to assist you with any questions.
What is your return and exchange policy?
We do not offer refunds, but if you are not satisfied with your purchase, we are happy to assist you with an exchange or provide store credit for a future purchase. All returns must be in new, unused condition with all original packaging, and received within 14 days of the order receipt. Items should be free of any signs of damage, wear, or odors. Please ensure that your return is carefully packed to avoid any damage during transit.
Can I return a sale item?
Sale items are non-returnable except under certain conditions. Please refer to our Return Policy for more details on returning sale items.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Klarna, and more. You can select "More Payment Options" at checkout to choose your preferred payment method and complete your order.
Are my payments safe?
All payments are secure and encrypted.
Do you have a size guide?
We are a multi-brand company, and each item on our website is listed with its size using international sizing standards. If an item runs oversized or smaller than usual, we will indicate this in the description tab to help you choose the right fit. For further assistance, feel free to contact us at: laurenfawaz@designersbarn.com.
